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PenguinPilot

TRADES & HOME SERVICES

Plumbing CRM — enquiries, jobs and maintenance

Every enquiry answered, every job closed out, and the compliance work that pays the quiet months.

SOUND FAMILIAR?

The three that actually cost you work.

  1. 01

    “The enquiry that came in on Saturday got rung back on Tuesday, and they had already booked someone else.”

  2. 02

    “The job finished on Thursday and the invoice went out the following Friday.”

  3. 03

    “Backflow testing and cylinder checks are due somewhere, but nothing reminds you until the customer does.”

THE SYSTEM

The plumbing system, running live.

Watch it open a real form, move a job through the boards and fire the automations. Switch to Map to see the whole thing at once.

app.penguinpilot.ai · Plumbing systemLive

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WHAT IS ACTUALLY IN IT

Named boards, named forms, real automations.

Built for your trade, not relabelled. These are the names you'll see in the system.

3 boards

  • Leads & Quotes
  • Jobs & Scheduling
  • Maintenance & Compliance

3 forms

  • Tell us what needs doing
  • Landlord and property manager enquiry
  • How did we do?

2 booking links

  • Book a site visit (30 min)
  • Fifteen minutes on the phone

Email & text

  • 2 email journeys
  • 3 email templates
  • 2 text templates

7 automations, all set to run automatically

  • website enquiry creates the card and the callback task
  • meeting booked moves the card and prompts the access check
  • quote sent triggers a follow-up on day three
  • won opens the job card

THE INSIGHT

“Variations are where trust is lost. The quote email in this system says up front what happens if a wall gets opened and something is found behind it — so it stops being a surprise and starts being a process. **CTA** · See how a plumbing business runs on it **Meta** · *Plumbing CRM Software for NZ Plumbers | Penguin Pilot* — Answer every enquiry the same day, close jobs out properly, and never lose a backflow test to a forgotten reminder. ---”

HOW IT GOES LIVE

Not a project. Three steps.

  1. STEP 1

    Install the system.

    One click, and the boards, forms, booking links and automations all arrive configured.

  2. STEP 2

    Change the words.

    Every email, task and form question is yours to edit. Most people change a handful and leave the rest.

  3. STEP 3

    Turn it on.

    Automations run automatically from the start — no confirming every send.

See how a plumbing business runs on it

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