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PenguinPilot

LEGAL

Acceptable use policy

This applies to every site, social account, CRM message and studio recording hosted on our platform, including sites run by partners on behalf of their clients.

Last updated: 1 March 2026

1. Prohibited content

Illegal content, malware, phishing, hate speech, harassment, or content that infringes someone else's intellectual property.

2. Outbound communication

Email and SMS sent through the CRM or Wingman must comply with UK PECR/GDPR marketing rules and equivalent rules in the recipient's country: consent or a legitimate existing relationship, a working unsubscribe, and accurate sender identification.

3. Fair use of AI features

AI build credits, generated video and cloned voices may not be used to impersonate someone without their consent or to create misleading content.

4. Security

No attempting to breach, scan or overload the platform's infrastructure, or access another customer's account or data.

5. Partner responsibility

Partners reselling under their own brand are responsible for their clients' compliance with this policy. We may suspend a site or account that breaches it, with notice where practical.

6. Reporting a breach

Report suspected abuse to trust@penguinpilot.ai.

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