LEGAL
Acceptable use policy
This applies to every site, social account, CRM message and studio recording hosted on our platform, including sites run by partners on behalf of their clients.
Last updated: 1 March 2026
1. Prohibited content
Illegal content, malware, phishing, hate speech, harassment, or content that infringes someone else's intellectual property.
2. Outbound communication
Email and SMS sent through the CRM or Wingman must comply with UK PECR/GDPR marketing rules and equivalent rules in the recipient's country: consent or a legitimate existing relationship, a working unsubscribe, and accurate sender identification.
3. Fair use of AI features
AI build credits, generated video and cloned voices may not be used to impersonate someone without their consent or to create misleading content.
4. Security
No attempting to breach, scan or overload the platform's infrastructure, or access another customer's account or data.
5. Partner responsibility
Partners reselling under their own brand are responsible for their clients' compliance with this policy. We may suspend a site or account that breaches it, with notice where practical.
6. Reporting a breach
Report suspected abuse to trust@penguinpilot.ai.
