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PenguinPilot

PENGUINPILOT CRM

Everything that happens to a customer, in one record.

Twenty-eight modules over one shared timeline and one automation engine — so any module can trigger any other. Contacts and leads, a scored daily call list, pipelines you design, quotes and signatures, email journeys, and the commission maths at the end.

WHAT YOU GET

Everything PenguinPilot CRM does.

  • One timeline per customer

    Every module writes to the same dated activity stream. Every call, text, email, viewing, document, payment and automation step — in order, in one place, in real time.

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  • A call list that argues its case

    Prospecting scores your whole database and bands it into "call today" and "worth a call", each with a dated, verifiable reason. Split into calls, texts and emails with daily targets, a mandatory reason to skip, and a done flow that chains a note into the next reminder.

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  • Pipelines you design, not inherit

    Custom Kanban boards with your own stages, labels, card templates, per-card tasks and per-board dashboards. Recruitment, renovations, supplier onboarding, complaints — model any process without a developer.

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  • Documents and signatures, in-house

    Build A4 templates with dynamic fields, attach them to any record, and collect legally sound signatures with SHA-256 hash chains, trusted audit trails and private storage. Cancel your e-signature subscription.

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  • Marketing that's a journey, not a blast

    A visual campaign tree with multi-email journeys, delays and branching on which button someone clicked. Describe the campaign and pick a depth from one to fifteen emails, and it writes the content and wires the buttons.

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  • Automations that bill correctly

    Triggers on nearly every mutation in the system, each with an actor-resolution strategy so credit and cost attach to the right person, team or organisation. Run history, step streaming, live re-run and simulation.

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  • The money, done

    Per-deal ledgers, supplier invoices matched by AI from your inbox, agent expense splits, commission models with tiers and beneficiaries, batch payments, statements, and a Xero-synced pay run.

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  • Your customers get a portal

    Branded, token-verified public pages: a live dashboard for a seller, a document portal for a buyer, booking pages, forms, feedback links. All feeding back into the record.

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HOW IT WORKS

From nothing to live.

  1. 1

    Get your data in

    Ignition is a nine-step guided wizard: import, scrub, enrich, score, segment, and generate a working plan. It's the module we built first, because this is where CRM projects die.

  2. 2

    Turn on the modules you need

    Every module is permission-gated and can be hidden. A trades business turns on eight. A real estate agency turns on all twenty-eight.

  3. 3

    Encode your playbook

    Automations trigger on any change — a contact tagged, a deal stage moved, a document signed, a file downloaded — and run the follow-up whether anyone remembers or not.

  4. 4

    Work the daily list

    Prospecting hands each person a finite list every morning: who to call, why now, and a drafted message if they want one.

QUESTIONS

The obvious objections.

Almost always. Ignition handles spreadsheets and CSVs, and we have direct importers for Utogi and several others. Send us a sample export and we'll tell you exactly what comes across.

The rest of the platform

See your own data in it.

A 20-minute demo, built around what you already run.

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