What happens after the 24-hour window closes?

You get a link straight to the native platform inbox to keep replying there.

Can I assign replies to a team member?

Yes, via community-management user roles.

Yes, reply history is kept against each conversation.

COMMENTS & MENTIONS

Comments, mentions and creators, with reply history and Meta's 24-hour window tracked.

WHAT YOU GET

Three tabs, one inbox
Comments, mentions and creators in one place, replied to inline.
The 24-hour window, tracked
Meta's reply window is tracked and warned about, with a link to the native inbox when the clock runs out.
Reply history in context
See prior replies and creator notes before you answer.
Shared across the team
Add users with community-management roles so more than one person can answer.

QUESTIONS

The platforms connected through our publishing integration.

One inbox for comments, mentions and messages.